October 27th-31st, 2014

Customer Complaints October 27th, 2014

Complaining

Top Ten Customer Complaints

Customer Complaint

Dealing with Customer Complaints

Complaint Handling

Complaining at a restaurant

Managing Customer Complaints

Giving the Cheque October 28th, 2014 

Giving the cheque video

Giving the Cheque

Giving the Cheque Listening

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

          

 Serving Appetizers & Mains October 29th, 2014

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

                                       Serving Wine October 30th, 2014

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms