Review
Thursday, 27 November 2014
Tuesday, 25 November 2014
Monday, 24 November 2014
Wednesday, 19 November 2014
Tuesday, 18 November 2014
Monday, 17 November 2014
Thursday, 13 November 2014
Wednesday, 12 November 2014
Monday, 10 November 2014
Welcome to EHS! November 10th, 2014
Welcome to EHS!
Hi everyone!
Welcome to English for Hospitality Service. This course will teach you language and hands on skills to prepare you for work in the service industry.
This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse. If you can't come to class, you must e-mail me before class starts.
At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40. Everyone does the Serving it Right training but if is your choice to get the certificate.
I am happy to help any students with their resumes anytime in the course. Contact me if you need help!
Welcome to English for Hospitality Service. This course will teach you language and hands on skills to prepare you for work in the service industry.
This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse. If you can't come to class, you must e-mail me before class starts.
At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40. Everyone does the Serving it Right training but if is your choice to get the certificate.
I am happy to help any students with their resumes anytime in the course. Contact me if you need help!
craig.koskimaki@canada-english.com
Making Polite Offers
Politeness Hotel #1
Politeness Hotel #2
Politeness Hotel #3
Politeness Hotel #4
Politeness Hotel #5
Visual English #1
Visual English #2
Visual English #3
Visual English #4
Visual English #5
Hospitality Job Titles
- Banquet Manager
- Bartender
- Bellhop
- Front Desk Clerk
- Host
- Hostess
- Restaurant Manager
- Room Service Worker
- Sales Manager
- Server
- Valet Parking Attendant
- Waiter
- Waitress
- Wait Staff
Being a great Host/ Hostess!
Video
Great Host/ Hostess
Host/ Hostess Dialogue
Video
Great Host/ Hostess
Host/ Hostess Dialogue
| A - Alpha | J - Juliet | S - Sierra | 1 - Wun |
| B - Bravo | K - Kilo | T - Tango | 2 - Two |
| C - Charlie | L - Lima | U - Uniform | 3 - Tree |
| D - Delta | M - Mike | V - Victor | 4 - Fower |
| E - Echo | N - November | W - Whisky | 5 - Fife |
| F - Foxtrot | O - Oscar | X - X-Ray | 6 - Six |
| G - Golf | P - Papa | Y - Yankee | 7 - Sevan |
| H - Hotel | Q - Quebec | Z - Zulu | 8 - Ait |
| I - India | R - Romeo | 0 - Zero | 9 - Niner |
Resume Template: Resume Template
Wednesday, 5 November 2014
Quiz for EHS
Click on this link and make a copy Quiz EHS
After share with me at craig.koskimaki@canada-english.com
After share with me at craig.koskimaki@canada-english.com
November 5th, 2014
Taking a reservation
Gap Fill
Alcohol Conversation Questions
Restaurant Video
Restaurant Phrases
How to serve a bottle of Wine
Opening a bottle of Wine
Pouring a bottle of Wine
Online Vocabulary Exercise
Wine & Vocabulary Terms
Greetings
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Sizes of beer
Cocktails: Blended, Muddled, Draft, Shaken
Write in Document
Gap Fill
Alcohol Conversation Questions
Restaurant Video
Restaurant Phrases
How to serve a bottle of Wine
Opening a bottle of Wine
Pouring a bottle of Wine
Online Vocabulary Exercise
Wine & Vocabulary Terms
Greetings
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Sizes of beer
Cocktails: Blended, Muddled, Draft, Shaken
Write in Document
Tuesday, 4 November 2014
November 4th, 2014
Review
Q & A Flight/ Customer Service
Travel/ Tourism Pictures
Travel/ Tourism Dialogue
Video/ Working in Canada
Video/ Jobs in Hospitality
Hospitality Documents
| A - Alpha | J - Juliet | S - Sierra | 1 - Wun |
| B - Bravo | K - Kilo | T - Tango | 2 - Two |
| C - Charlie | L - Lima | U - Uniform | 3 - Tree |
| D - Delta | M - Mike | V - Victor | 4 - Fower |
| E - Echo | N - November | W - Whisky | 5 - Fife |
| F - Foxtrot | O - Oscar | X - X-Ray | 6 - Six |
| G - Golf | P - Papa | Y - Yankee | 7 - Sevan |
| H - Hotel | Q - Quebec | Z - Zulu | 8 - Ait |
| I - India | R - Romeo | 0 - Zero | 9 - Niner |
Resume Template: Resume Template
Greetings
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Sizes of beer
Cocktails: Blended, Muddled, Draft, Shaken
https://www.youtube.com/watch?
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Sizes of beer
Cocktails: Blended, Muddled, Draft, Shaken
https://www.youtube.com/watch?
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