Tuesday, 26 May 2015

May 26th, 2015

Hospitality Job Titles
  • Banquet Manager
  • Bartender
  • Bellhop
  • Front Desk Clerk
  • Host
  • Hostess
  • Restaurant Manager
  • Room Service Worker
  • Sales Manager
  • Server
  • Valet Parking Attendant
  • Waiter
  • Waitress
  • Wait Staff
Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - AlphaJ - JulietS - Sierra1 - Wun
B - BravoK - KiloT - Tango2 - Two
C - CharlieL - LimaU - Uniform3 - Tree
D - DeltaM - MikeV - Victor4 - Fower
E - EchoN - NovemberW - Whisky5 - Fife
F - FoxtrotO - OscarX - X-Ray6 - Six
G - GolfP - PapaY - Yankee7 - Sevan
H - HotelQ - QuebecZ - Zulu8 - Ait
I - IndiaR - Romeo0 - Zero9 - Niner
Resume Template: Resume Template

Monday, 25 May 2015

May 25th, 2015

5

 




Welcome to EHS!
Hi everyone!
Welcome to English for Hospitality Service.  This course will teach you language and hands on skills to prepare you for work in the service industry.

This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse.  If you can't come to class, you must e-mail me before class starts. 

At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40.  Everyone does the Serving it Right training but if is your choice to get the certificate.

I am happy to help any students with their resumes anytime in the course. Contact me if you need help!

craig.koskimaki@canada-english.com

Resume: 

Resume/ CV

Resume template

Making Polite Offers

Politeness Hotel #1

Politeness Hotel #2

Politeness Hotel #3

Politeness Hotel #4

Politeness Hotel #5

Visual English #1

Visual English #2

Visual English #3

Visual English #4

Visual English #5

Hospitality Job Titles
  • Banquet Manager
  • Bartender
  • Bellhop
  • Front Desk Clerk
  • Host
  • Hostess
  • Restaurant Manager
  • Room Service Worker
  • Sales Manager
  • Server
  • Valet Parking Attendant
  • Waiter
  • Waitress
  • Wait Staff
Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - AlphaJ - JulietS - Sierra1 - Wun
B - BravoK - KiloT - Tango2 - Two
C - CharlieL - LimaU - Uniform3 - Tree
D - DeltaM - MikeV - Victor4 - Fower
E - EchoN - NovemberW - Whisky5 - Fife
F - FoxtrotO - OscarX - X-Ray6 - Six
G - GolfP - PapaY - Yankee7 - Sevan
H - HotelQ - QuebecZ - Zulu8 - Ait
I - IndiaR - Romeo0 - Zero9 - Niner

Wednesday, 20 May 2015

May 20th, 2015

student #1

 student #2

Provincial equivalents of S.I.R.

News S.I.R.
Serving it Right


A
 - Alpha






J
 - Juliet






S
 - Sierra


1
 - Wun
B - BravoK - KiloT - Tango2 - Two
C - CharlieL - LimaU - Uniform3 - Tree
D - DeltaM - MikeV - Victor4 - Fower
E - EchoN - NovemberW - Whisky5 - Fife
F - FoxtrotO - OscarX - X-Ray6 - Six
G - GolfP - PapaY - Yankee7 - Sevan
H - HotelQ - QuebecZ - Zulu8 - Ait
I - IndiaR - Romeo0 - Zero9 - Niner
Resume Template: Resume Template
Drink order questions


Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken


Tuesday, 19 May 2015

May 19th, 2015

Alcohol Conversation Questions

Alcohol Conversation Questions

B.A.C. Chart

A
 - Alpha
J - JulietS - Sierra1 - Wun
B - BravoK - KiloT - Tango2 - Two
C - CharlieL - LimaU - Uniform3 - Tree
D - DeltaM - MikeV - Victor4 - Fower
E - EchoN - NovemberW - Whisky5 - Fife
F - FoxtrotO - OscarX - X-Ray6 - Six
G - GolfP - PapaY - Yankee7 - Sevan
H - HotelQ - QuebecZ - Zulu8 - Ait
I - IndiaR - Romeo0 - Zero9 - Niner
Resume Template: Resume Template
Drink order questions


Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken

https://www.youtube.com/watch?v=l5BkklWkI2s