Tuesday, 30 June 2015
Monday, 29 June 2015
Friday, 26 June 2015
Thursday, 25 June 2015
June 25th, 2015
Host-Hostess
Try Something New
Restaurant Video
Restaurant Phrases
Restaurant Vocabulary
Taking a reservation
Seating a Table Listening
Utensils in a restaurant
Restaurant Vocabulary
Restaurant Vocabulary
Food Vocabulary
Drinks and Food
General Vocabulary #1
Talking to Customers
Bartenders
Bars/ Clubs
Working in Catering Vocabulary
Try Something New
Restaurant Video
Restaurant Phrases
Restaurant Vocabulary
Taking a reservation
Seating a Table Listening
Utensils in a restaurant
Restaurant Vocabulary
Restaurant Vocabulary
Food Vocabulary
Drinks and Food
General Vocabulary #1
Talking to Customers
Bartenders
Bars/ Clubs
Working in Catering Vocabulary
Wednesday, 24 June 2015
Tuesday, 23 June 2015
June 23rd, 2015
Hospitality Job Titles
- Banquet Manager
- Bartender
- Bellhop
- Front Desk Clerk
- Host
- Hostess
- Restaurant Manager
- Room Service Worker
- Sales Manager
- Server
- Valet Parking Attendant
- Waiter
- Waitress
- Wait Staff
Being a great Host/ Hostess!
Video
Great Host/ Hostess
Host/ Hostess Dialogue
Video
Great Host/ Hostess
Host/ Hostess Dialogue
| A - Alpha | J - Juliet | S - Sierra | 1 - Wun |
| B - Bravo | K - Kilo | T - Tango | 2 - Two |
| C - Charlie | L - Lima | U - Uniform | 3 - Tree |
| D - Delta | M - Mike | V - Victor | 4 - Fower |
| E - Echo | N - November | W - Whisky | 5 - Fife |
| F - Foxtrot | O - Oscar | X - X-Ray | 6 - Six |
| G - Golf | P - Papa | Y - Yankee | 7 - Sevan |
| H - Hotel | Q - Quebec | Z - Zulu | 8 - Ait |
| I - India | R - Romeo | 0 - Zero | 9 - Niner |
Resume Template: Resume Template
Monday, 22 June 2015
June 22nd, 2015
Welcome to EHS!
Hi everyone!
Welcome to English for Hospitality Service. This course will teach you language and hands on skills to prepare you for work in the service industry.
This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse. If you can't come to class, you must e-mail me before class starts.
At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40. Everyone does the Serving it Right training but if is your choice to get the certificate.
I am happy to help any students with their resumes anytime in the course. Contact me if you need help!
Welcome to English for Hospitality Service. This course will teach you language and hands on skills to prepare you for work in the service industry.
This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse. If you can't come to class, you must e-mail me before class starts.
At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40. Everyone does the Serving it Right training but if is your choice to get the certificate.
I am happy to help any students with their resumes anytime in the course. Contact me if you need help!
Making Polite Offers
Politeness Hotel #1
Politeness Hotel #2
Politeness Hotel #3
Politeness Hotel #4
Politeness Hotel #5
Visual English #1
Visual English #2
Visual English #3
Visual English #4
Visual English #5
Hospitality Job Titles
- Banquet Manager
- Bartender
- Bellhop
- Front Desk Clerk
- Host
- Hostess
- Restaurant Manager
- Room Service Worker
- Sales Manager
- Server
- Valet Parking Attendant
- Waiter
- Waitress
- Wait Staff
Being a great Host/ Hostess!
Video
Great Host/ Hostess
Host/ Hostess Dialogue
Video
Great Host/ Hostess
Host/ Hostess Dialogue
| A - Alpha | J - Juliet | S - Sierra | 1 - Wun |
| B - Bravo | K - Kilo | T - Tango | 2 - Two |
| C - Charlie | L - Lima | U - Uniform | 3 - Tree |
| D - Delta | M - Mike | V - Victor | 4 - Fower |
| E - Echo | N - November | W - Whisky | 5 - Fife |
| F - Foxtrot | O - Oscar | X - X-Ray | 6 - Six |
| G - Golf | P - Papa | Y - Yankee | 7 - Sevan |
| H - Hotel | Q - Quebec | Z - Zulu | 8 - Ait |
| I - India | R - Romeo | 0 - Zero | 9 - Niner |
Thursday, 18 June 2015
June 18th, 2015
Stage 1 The Reservation:
Parts of an Espresso Machine
Serving Wine
Hospitality Jobs Vancouver/ BC:
Indeed
GO2HR
Servers
Nordstrom
Craig's List
Wednesday, 17 June 2015
June 17th, 2015
| student #1 student #2 Provincial equivalents of S.I.R. News S.I.R. Serving it Right A - Alpha | J - Juliet | S - Sierra | 1 - Wun |
| B - Bravo | K - Kilo | T - Tango | 2 - Two |
| C - Charlie | L - Lima | U - Uniform | 3 - Tree |
| D - Delta | M - Mike | V - Victor | 4 - Fower |
| E - Echo | N - November | W - Whisky | 5 - Fife |
| F - Foxtrot | O - Oscar | X - X-Ray | 6 - Six |
| G - Golf | P - Papa | Y - Yankee | 7 - Sevan |
| H - Hotel | Q - Quebec | Z - Zulu | 8 - Ait |
| I - India | R - Romeo | 0 - Zero | 9 - Niner |
Resume Template: Resume Template
Drink order questions
Greetings
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Ask questions when taking reservation
Drink order questions
Customer orders a steak
Give a recommendation
Explain how food is made and ingredients
Sauteing
Up grade
Side
Add on
Sizes of beer
Cocktails: Blended, Muddled, Draft, Shaken
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