October 30th, 2015

Top Ten Customer Complaints

Customer Complaint

Dealing with Customer Complaints

Complaint Handling

Complaining at a restaurant

Managing Customer Complaints

Giving the Cheque 

Giving the cheque video

Giving the Cheque

Giving the Cheque Listening

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

          

 Serving Appetizers & Mains

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

                                       Serving Wine 

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

October 29th, 2015

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

October 28th, 2015

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

          

 Serving Appetizers & Mains

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

October 27th, 2015

Giving the Cheque 

Giving the cheque video

Giving the Cheque

Giving the Cheque Listening

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

          

 Serving Appetizers & Mains

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

                                       Serving Wine 

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

October 26th, 2015

L.A.S.T.
Customer Complaint Dialogue

Dealing with Customer Complaints Listening

Giving the Cheque

Giving the Cheque Listening

Top Ten Customer Complaints

Customer Complaints

Dealing with Customer Complaints

Managing Customer Complaints

October 26th, 2015

Giving the Cheque 

Giving the cheque video

Giving the Cheque

Giving the Cheque Listening

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

          

 Serving Appetizers & Mains

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

                                       Serving Wine 

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

October 22nd, 2015

Baristas Talk #2

Art
Latte Art

More Art

Latte Art

Latte Art

2-3 Taking a Food Order

Serving Appetizers and Drinks

Serving larger tables

Phrases in a restaurant

How things are cooked

Bartenders #1

Bartenders #2

2-2 Taking a Food Order

2-1 Putting in an order

October 21st, 2015

Parts of an Espresso Machine

Steaming Milk

Make a Cappuccino

Make an Americano

Make a Mocha

Baristas Talk

Baristas Talk #2

Bartenders #1

Bartenders #2

Art
Latte Art

More Art

Latte Art

Latte Art

October 20th, 2015

Serving at the restaurant

Behind the bar

"At the restaurant"

Gap Fill

Taking an order "good and better"

Taking an order

Dialogue

October 19th, 2015

Serving at the restaurant

Coffee Shop Dialogue

Speaking

Taking an order

The Bad Waiter

Dialogue

Listening in a restaurant

Taking an order "good and better"

Serving Appetizers and Drinks

Serving larger tables

Phrases in a restaurant

How things are cooked