Lessons March 14th-18th

Monday, March 14th, 2016 Giving the Cheque

Giving the cheque video

Giving the Cheque

Giving the Cheque Listening

Desert Menus

Ordering Breakfast

Ordering Lunch & Dinner

What kind of Food is it?

Ordering Dessert Listening

Problems in a restaurant

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Tuesday, March 15th, 2016 Desserts

Serving Appetizers & Mains

Dessert

At a Restaurant Listening

Heavenly Pies Restaurant Listening

Interactive Restaurant Activity

Reading A Menu

Restaurant Reviews

Wednesday, March 16th 2016 Serving Wine

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

Thursday, March 17th, 2016 Serving

Eh Restaurant Menu

How to serve a bottle of Wine

Opening a bottle of Wine

Pouring a bottle of Wine

Online Vocabulary Exercise

Wine & Vocabulary Terms

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

Friday, March 18th, 2016 

Top Ten Customer Complaints

Customer Complaint

Dealing with Customer Complaints

Complaint Handling

Complaining at a restaurant

Managing Customer Complaints