English for Hospitality Service

Thursday, 3 March 2016

Lessons March 7th-11th

Monday, March 7th, 2016 Serving Drinks & Taking Orders

At the restaurant

Serving Appetizers and Drinks

Serving larger tables

Phrases in a restaurant

How things are cooked

Bartenders #1

Bartenders #2
Behind the bar

Tuesday, March 8th, 2016 Serving at a Restaurant

"At the restaurant"


Gap Fill

Taking an order "good and better"

Taking an order

Dialogue

The Bad Waiter

Wednesday, March 9th, 2016 Making Coffee/ Serving Alcohol

Steaming Milk

Make a Cappuccino

Make an Americano

Make a Mocha

Baristas Talk

Baristas Talk #2

Bartenders #1

Bartenders #2
Art
Latte Art
More Art
Latte Art
Latte Art

Thursday, March 10th, 2016 Tipping

To tip or not to tip?: Reading

Serving: Serving in a restaurant

Serving 2: Server Training

Speaking natural: Exercise 1

Exercise 2

Exercise 3

Friday, March 11th, 2016 Customer Service in Hotels/ Airlines

Checking into a hotel Video

Checking into a Hotel Document

Flight Attendant Vocabulary 1

Flight Attendant Vocabulary 2

Flight Attendant

Flight Attendant/ Cabin Crew

Flight Attendant/ Cabin Crew

Q & A Flight/ Customer Service

Travel/ Tourism Pictures

Travel/ Tourism Dialogue

Video/ Working in Canada

Video/ Jobs in Hospitality

Hospitality Documents

Posted by Craig at 21:09
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