May 30th, 2017

Proper Way to Take a drink order

Taking a drink order

Serving at the restaurant

Taking an order "good and better"

Taking an order

The Bad Waiter

May 29th, 2017

Speaking of Espresso!!!

Speaking Review & Espresso

Parts of an Espresso Machine

Steaming Milk

Make a Cappuccino

Make an Americano

Make a Mocha
Art

Latte Art

More Art

Latte Art

Latte Art

Baristas Talk

Baristas Talk #2

Bartenders #1

Bartenders #2

Taking a drink order

Mr Bean at the restaurant

Proper Way to Take a drink order

Taking a drink order

Serving at the restaurant

Taking an order "good and better"

Taking an order

The Bad Waiter

May 26th, 2017

Gap Fill

Vocabulary Conversation

Follow Up

Taking a reservation

Seating a Table Listening

Utensils in a restaurant

Restaurant Vocabulary

Restaurant Vocabulary

Food Vocabulary

Drinks and Food

General Vocabulary #1

Talking to Customers

Bartenders

Bars/ Clubs

Working in Catering Vocabulary

For May26th, 2017

Listen to this and practice: 1-2 Taking a Reservation

May 25th, 2017

Stage 1 The Reservation:

Taking a reservation

Restaurant Video

Air Travel

Railway Travel

Car Travel

Hotel Booking

Hotel Telephone English

Restaurant Gap Fill

Listening in a restaurant

Meeting and Greeting Guests

Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

Homework for tomorrow

Please do these exercises: 1-3 Uniforms Vocabulary     Phrasal Verbs 2     Phrasal Verbs 3

Thank you very much,

Craig

May 24th, 2017

Politeness Hotel #1

Politeness Hotel #2

Visual English #1

Visual English #2

Visual English #3

Visual English #4

Visual English #5

Phrasal Verbs 1

Phrasal Verbs 2

Phrasal Verbs 3

Hospitality Job Titles

Hospitality Job Titles

• Banquet Manager
• Bartender
• Bellhop
• Front Desk Clerk
• Host
• Hostess
• Restaurant Manager
• Room Service Worker
• Sales Manager
• Server
• Valet Parking Attendant
• Waiter
• Waitress
• Wait Staff

Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - Alpha	J - Juliet	S - Sierra	1 - Wun
B - Bravo	K - Kilo	T - Tango	2 - Two
C - Charlie	L - Lima	U - Uniform	3 - Tree
D - Delta	M - Mike	V - Victor	4 - Fower
E - Echo	N - November	W - Whisky	5 - Fife
F - Foxtrot	O - Oscar	X - X-Ray	6 - Six
G - Golf	P - Papa	Y - Yankee	7 - Sevan
H - Hotel	Q - Quebec	Z - Zulu	8 - Ait
I - India	R - Romeo	0 - Zero	9 - Niner

May 23rd, 2017

Blog for class: smrtehs.blogspot.ca

May 23rd, 2017

Welcome to EHS! May 23rd, 2017

Welcome to EHS!

Hi everyone!
Welcome to English for Hospitality Service.  This course will teach you language and hands on skills to prepare you for work in the service industry.

This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse.  If you can't come to class, you must e-mail me before class starts. 

At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40.  Everyone does the Serving it Right training but if is your choice to get the certificate.

I am happy to help any students with their resumes anytime in the course. Contact me if you need help!

craig.koskimaki@canada-english.com

Resume: 

Resume/ CV

Server resume Tips

Resume template

Politeness Hotel #1

Politeness Hotel #2

Politeness Hotel #3

Politeness Hotel #4

Politeness Hotel #5

Visual English #1

Visual English #2

Visual English #3

Visual English #4

Visual English #5

Phrasal Verbs 1

Phrasal Verbs 2

Phrasal Verbs 3

Hospitality Job Titles

Hospitality Job Titles

• Banquet Manager
• Bartender
• Bellhop
• Front Desk Clerk
• Host
• Hostess
• Restaurant Manager
• Room Service Worker
• Sales Manager
• Server
• Valet Parking Attendant
• Waiter
• Waitress
• Wait Staff

Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - Alpha	J - Juliet	S - Sierra	1 - Wun
B - Bravo	K - Kilo	T - Tango	2 - Two
C - Charlie	L - Lima	U - Uniform	3 - Tree
D - Delta	M - Mike	V - Victor	4 - Fower
E - Echo	N - November	W - Whisky	5 - Fife
F - Foxtrot	O - Oscar	X - X-Ray	6 - Six
G - Golf	P - Papa	Y - Yankee	7 - Sevan
H - Hotel	Q - Quebec	Z - Zulu	8 - Ait
I - India	R - Romeo	0 - Zero	9 - Niner

EHS May 18th, 2017

 Serving Appetizers & Mains 

YWCA Vancouver

Dessert

At a Restaurant Listening

Reading A Menu

Restaurant Reviews

English for my job

English for my job

English for my job

Talking to customers

Talking to customers

Talking to customers

Cafe

Cafe

Toddler Served Alcohol at Applebees

Toddler Served Alcohol

Questions in Hospitality  Questions in Hospitality #2 Provincial equivalents of S.I.R. News S.I.R. Serving it Right Checking into a hotel Video Serving it Right EHS QUIZ Here are the correct answers for the quiz: Correct answers Quiz EHS EHS Quiz without answers: EHS QUIZ

May 17th, 2017

Serving at the restaurant At the restaurant At the restaurant #2 At the restaurant #3 At the restaurant #4 At The restaurant review English for my job English for my job English for my job Talking to customers Talking to customers Talking to customers Cafe Cafe Cashing Out: Cashing Out

May 16th, 2017

Go Volunteer

Hospitality Jobs Vancouver/ BC:
Indeed

GO2HR

Servers

Craig's List

Drinking on the job

Caesar Making Directions

Long Island Iced Tea

Pouring Draft Beer

https://www.youtube.com/watch?v=l5BkklWkI2s

http://www.businessinsider.com/applebees-baby-alcohol-2011-4

student #1  student #2 Provincial equivalents of S.I.R. News S.I.R. Serving it Right

Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken