February 28th, 2018

Politeness Hotel #4

Politeness Hotel #5

Visual English #1

Visual English #2

Visual English #3

Visual English #4

Visual English #5

Phrasal Verbs 1

Phrasal Verbs 2

Phrasal Verbs 3

Hospitality Job Titles

Hospitality Job Titles

• Banquet Manager
• Bartender
• Bellhop
• Front Desk Clerk
• Host
• Hostess
• Restaurant Manager
• Room Service Worker
• Sales Manager
• Server
• Valet Parking Attendant
• Waiter
• Waitress
• Wait Staff

Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - Alpha	J - Juliet	S - Sierra	1 - Wun
B - Bravo	K - Kilo	T - Tango	2 - Two
C - Charlie	L - Lima	U - Uniform	3 - Tree
D - Delta	M - Mike	V - Victor	4 - Fower
E - Echo	N - November	W - Whisky	5 - Fife
F - Foxtrot	O - Oscar	X - X-Ray	6 - Six
G - Golf	P - Papa	Y - Yankee	7 - Sevan
H - Hotel	Q - Quebec	Z - Zulu	8 - Ait
I - India	R - Romeo	0 - Zero	9 - Niner

February 27th, 2018

Blog for class: smrtehs.blogspot.ca

Welcome to EHS!

Hi everyone!
Welcome to English for Hospitality Service.  This course will teach you language and hands on skills to prepare you for work in the service industry.

This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse.  If you can't come to class, you must e-mail me before class starts. 

At the end of the month, you will get a certificate from CCEL saying that you've completed the course. You will also have the option of applying for the Serving it Right certificate. This costs $40.  Everyone does the Serving it Right training but if is your choice to get the certificate.

I am happy to help any students with their resumes anytime in the course. Contact me if you need help!

craig.koskimaki@canada-english.com

Resume: 

Resume/ CV

Server resume Tips

Resume template

Politeness Hotel #1

Politeness Hotel #2

Politeness Hotel #3

Politeness Hotel #4

Politeness Hotel #5

Visual English #1

Visual English #2

Visual English #3

Visual English #4

Visual English #5

Phrasal Verbs 1

Phrasal Verbs 2

Phrasal Verbs 3

Hospitality Job Titles

Hospitality Job Titles

• Banquet Manager
• Bartender
• Bellhop
• Front Desk Clerk
• Host
• Hostess
• Restaurant Manager
• Room Service Worker
• Sales Manager
• Server
• Valet Parking Attendant
• Waiter
• Waitress
• Wait Staff

Being a great Host/ Hostess!

Video

Great Host/ Hostess

Host/ Hostess Dialogue

A - Alpha	J - Juliet	S - Sierra	1 - Wun
B - Bravo	K - Kilo	T - Tango	2 - Two
C - Charlie	L - Lima	U - Uniform	3 - Tree
D - Delta	M - Mike	V - Victor	4 - Fower
E - Echo	N - November	W - Whisky	5 - Fife
F - Foxtrot	O - Oscar	X - X-Ray	6 - Six
G - Golf	P - Papa	Y - Yankee	7 - Sevan
H - Hotel	Q - Quebec	Z - Zulu	8 - Ait
I - India	R - Romeo	0 - Zero	9 - Niner

February 26th, 2018

Job Bank

February 26th, 2018

Resume template

ESL for tour guides/tourist information center workers 1 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 2 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 3 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 4 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 5 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 6 

(Vocabulary matching)

Hospitality Jobs Vancouver/ BC:

Indeed

GO2HR

Servers

Craig's List

YMCA Vancouver

Go Volunteer

Hello my name is ______________ and I am seeking employment in the hospitality industry.
I saw your advertisement on Craig’s List/ Indeed/ WOW Jobs etc. and I am interested
in having an interview. I have 3 years experience in the industry and recently completed an English for Hospitality course at Canadian College in Vancouver, BC. I also have Serving It Right Certification.

Thank you,

I look forward to discussing employment with you in the future.

________________
Please find my resume attached

Drink order questions

Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken

EHS QUIZ

EHS Quiz: EHS QUIZ

When finished send them to craig.koskimaki@canada-english.com. We will talk about the results on Monday, February 26th.

Provincial equivalents of S.I.R. News S.I.R. Serving it Right

February 23rd, 2018

Resume template

ESL for tour guides/tourist information center workers 1 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 2 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 3 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 4 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 5 

(Vocabulary matching)

ESL for tour guides/tourist information center workers 6 

(Vocabulary matching)

Hospitality Jobs Vancouver/ BC:

Indeed

GO2HR

Servers

Craig's List

YMCA Vancouver

Go Volunteer

Hello my name is ______________ and I am seeking employment in the hospitality industry.
I saw your advertisement on Craig’s List/ Indeed/ WOW Jobs etc. and I am interested
in having an interview. I have 3 years experience in the industry and recently completed an English for Hospitality course at Canadian College in Vancouver, BC. I also have Serving It Right Certification.

Thank you,

I look forward to discussing employment with you in the future.

________________
Please find my resume attached

Drink order questions

Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken

EHS QUIZ

EHS Quiz: EHS QUIZ

When finished send them to craig.koskimaki@canada-english.com. We will talk about the results on Monday, February 26th.

Provincial equivalents of S.I.R. News S.I.R. Serving it Right

February 22nd, 2018

EHS QUIZ

Here are the correct answers for the quiz: Correct answers

February 22nd, 2018

Serving Appetizers & Mains

Checking into a hotel Video

Checking into a Hotel Document

 Serving Appetizers December 22nd, 2017

Dessert

At a Restaurant Listening

Reading A Menu

Restaurant Reviews

Flight Attendant Vocabulary 1

Flight Attendant Vocabulary 2

Flight Attendant

Flight Attendant/ Cabin Crew

Flight Attendant/ Cabin Crew

Q & A Flight/ Customer Service

Travel/ Tourism Pictures

Travel/ Tourism Dialogue

Video/ Working in Canada

Video/ Jobs in Hospitality

Hospitality Documents

Drink order questions

Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken

Provincial equivalents of S.I.R. News S.I.R. Serving it Right

February 21st, 2018

English for my job English for my job English for my job Talking to customers Talking to customers Talking to customers Cafe Cafe Cashing Out: Cashing Out At a Restaurant Listening Interactive Restaurant Activity Reading A Menu  Serving Appetizers & Mains

Checking into a hotel Video

Checking into a Hotel Document

Flight Attendant Vocabulary 1

Flight Attendant Vocabulary 2

Flight Attendant

Flight Attendant/ Cabin Crew

Flight Attendant/ Cabin Crew

Q & A Flight/ Customer Service

Travel/ Tourism Pictures

Travel/ Tourism Dialogue

Video/ Working in Canada

Video/ Jobs in Hospitality

Hospitality Documents

Drink order questions

Greetings

Ask questions when taking reservation

Drink order questions

Customer orders a steak

Give a recommendation

Explain how food is made and ingredients

Sauteing

Up grade

Side

Add on

Sizes of beer

Cocktails: Blended, Muddled, Draft, Shaken

Provincial equivalents of S.I.R. News S.I.R. Serving it Right